Your phone, answered. Every call, day or night.
You can't answer the phone with your hands in a panel. So I answer it for you: take the job, get the address, and text you the second something can't wait. Everything else is sitting in your inbox by the time you're down off the ladder.
Every study on this lands in the same place: small businesses answer roughly a third of the calls that come in, and the trades come out worse than most — which makes sense, because the person who'd pick up the phone is the same person in the crawlspace. And the caller who doesn't reach you rarely tries twice. He scrolls down and calls whoever answers.
of callers who reach your voicemail won't leave a message. They call the next electrician on the list.
calls comes in after you've packed up for the day, when there's nobody left to answer it.
call gets answered on the first ring, including nights, weekends, and the middle of a service call.
One number in. Everyone sorted.
Homeowners, your guys in the field, the GC chasing an invoice — they all dial the same number. I work out who's on the line and get them to the right person, without your phone buzzing once.
Burning smell, sparks, no power
If anyone's in danger, the first thing they hear is to hang up and call 911. That comes before anything else. Then I take the address and you get a text within seconds. After hours it goes to whoever's on call that week — or rings their cell directly, if that's how you'd rather handle it.
Homeowners and new jobs
I take down what's wrong, the address, a good callback number, and when they're actually home. Nobody hears a repair price over the phone — only your service call fee, worded the way you'd say it yourself. Commercial callers get set aside for a bid.
Timesheets, permits, inspections
This is the one nobody expects. Your guys stop calling you about their hours — those go straight to whoever does your books. Permits, inspections, questions from the supply house all land with your project manager, and every message names the job site, so nobody has to call back to ask which one.
GCs, suppliers, invoices
Invoice numbers, lien waivers, W-9s, a supplier asking when he's getting paid — they all go to your bookkeeper with the details already written down. No more getting pulled off a job for accounts payable.
Live the same week. You keep your number.
We talk it through
I'll ask about your hours, what you charge to show up, who keeps your books and who runs your jobs. You talk, I'll do the typing. There's no form to fill out on your end.
I build and test it
I build it around your answers, then put it through the calls that actually go wrong: the burning smell, the caller pushing three times for a price, the crew member whose check came up short. It doesn't answer for you until it handles all of them.
We forward your line together
Nobody enjoys calling their phone company, so I'll do that part. We get them on the line together, set the forwarding up, and test it before we hang up. Your number stays your number, and you can switch it off whenever you want.
You already paid for those calls. Let's answer them.
One flat monthly rate. No per-minute meter, and no surprise overage the week the weather turns and the phone doesn't stop. Tell me about your shop and I'll tell you what it runs.